What personal data do we process about you?
The information we collect and process about you may include:
- Contact information such as name, email address, phone number, address,
- Data collected when you are visiting our website - such as data collected through cookies to provide you with a better service.
How do we collect the personal data?
We may collect personal information:
- from you when you visit our website, office or otherwise contact us;
- from our resellers;
- from our third party service providers, suppliers and partners;
- from publicly available sources;
Why do we collect this data?
We use your personal data to ensure we provide you the best possible service and provided you have accepted it, to tell you about our products and business. Our processing will always be in compliance with applicable privacy laws.
Your personal data will be used primarily to provide you the products or information you have asked for. We may process the information you provide for several purposes, including: (i) accounting, billing, reporting and audit; (ii) debt collection; (iii) advertising and marketing for us, (iv) customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences; (v) where required by law or in connection with legal proceeding or disputes; and (vi) any other uses set out in the terms and conditions for use of our services.
Lawfulness of processing
When you contact us through email or phone, we process any personal data you provide us, based on legitimate interest. We process your personal data that we collect as part of a purchase as it is necessary for the performance of the contract. When we send you marketing material, we do that based on your consent. Some of your personal data we will also process to fulfill a legal obligation, such as e.g. book keeping.
We collect, and use third parties such as Google Analytics to collect and share with us, information from visitors to our website to establish how people use our website. This helps us improve the services we offer.
How long do we store your data?
Your personal information won’t be stored longer than necessary to provide you with our products, complete a request from you or to fulfil a legal obligation. If there is no legal requirement, we will retain information about you only for so long as is necessary for the purpose/s for which it was collected.
With whom do we share your personal data?
Where is your personal data processed?
When we use your information as described in this policy, we only process it within the borders of the European Union and EES.
How do we protect your personal data?
Tutus is a leading provider of IT-security. We have an extensive outer shell protection and all our personnel has security clearance. All connection to our systems is subject to strong encryption. When processing your personal data we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We also follow the security procedures that applicable privacy laws require.
Right to know what data is being processed
With reasonable time intervals, you may request an extract of all the personal information we process about you. We will process your request without unnecessary delay and within a month. To ensure that we send the information to the correct person we will send it to your legally registered address.
Right to correction, limitation or erasure of data
If you discover that any of the personal data we process about you is wrong, you have the right to request that the information is corrected. You also have the right to request that we erase data that we are processing about you. If we correct or erase data, we will inform the companies with whom we have shared the information, about the actions we have taken, provided this does not mean an undue burden for us. We will also inform you with whom we have shared the information. You can also request a temporary limitation of the processing, e.g. if you have requested correction of some personal data, you can request that we limit the processing during the time we are processing your request for correction.
You have the right to receive all information we process about you in a structured way, for the purpose of transferring this data to a third party. This applies to all data that we are processing with our contract or your consent as legal basis. However, it does not apply to information that we are obligated to process under law.
When exercising your rights as laid out in this section, you should contact Tutus by using the contact details below.
Tutus Data AB
182 33 Danderyd
Incorporation No: 556527-7687
Phone: +46 8 551 102 30